How Your Business Can Use Text Classification

November 4, 2022
How Your Business Can Use Text Classification


Text classification is a process of automatically categorizing text data into predefined classes. The task of text classification can be performed using various machine learning models, including but not limited to: decision trees, support vector machines, naive Bayes classifiers, and neural networks.

Text classification models are used in a variety of industries today, including marketing, finance, healthcare, and e-commerce. In this blog post, we will explore some use cases for text classification models and discuss how they can help businesses achieve their goals.

Note: All images in this blog article were created using an AI text-image generator.

1. Sentiment Analysis

One common use case for text classification models is sentiment analysis. Sentiment analysis is the process of determining whether a piece of text is positive, negative, or neutral in tone. This can be used to help businesses understand how their customers feel about their products or services.

As a result, sentiment analysis is a powerful tool that can be used by businesses to increase their revenues. By understanding the sentiment of their customers, businesses can make changes to their products or services that will result in more positive customer sentiment.

In order to categorize sentiment on your business or products, data must first be collected or scraped from a source (i.e survey, social media, etc.), and then input into a model that can estimate the sentiments. Use of text sentiment analysis can lead to increased sales and ultimately higher profits, and text classification models are an essential part of making this happen.

2. E-mails

Businesses can use text classification to automatically categorize their emails. This is done using machine learning algorithms that analyze the text and label it accordingly. This can be used to sort emails by topic, or to prioritize certain types of messages.

Text classification models are also being used to target and filter for spam e-mails. Spam filters use text classification to automatically identify and delete unwanted emails. In this case, the text classification models are trained on datasets of known spam emails, and then applied to new emails to determine whether they are spam or not.

3. Document Parsing

Text classification is a machine learning technique that is often used to parse through documents and recognize key features. By training a model on a set of labeled documents, the model can learn to identify key features that are associated with each label. This information can then be used to automatically classify new documents, saving time and effort in the process.

Text classification models can be used for a variety of tasks within documents, such as identifying the topic of a document, determining the sentiment, or flagging documents for further review.

In the legal field, text classification can be used to sort through documents for relevant information, identify key themes in a body of text, or automatically classify documents according to their subject matter. Beyond legal documentation, text classification models are powerful tools that can save time and effort in the parsing and analysis of documents across all types of industries. When used correctly, they can help to quickly and accurately identify relevant information in a sea of text.


Text classification models are helping businesses in a variety of ways. These models are becoming more and more powerful as the data sets used to train them become larger and more diverse. As text classification models continue to evolve, we can expect to see even more amazing use cases emerge in the future. The possibilities are endless.

Stochastic can help you build your own text classifier in less than thirty minutes. To learn more, view our other blog articles, or contact us

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